Privacy Policy

Introduction

Welcome to http://frame-repair-techniques.dentrepair-talk.com (referred to as ‘our website’ or ‘we’). We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines how we handle personal data in adherence to various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
General Data Protection Regulation (GDPR) of the European Union (EU)
General Data Protection Law (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado Privacy Act (CPA), Colorado, USA
Utah Consumer Sales Practice Act (UCPA), Utah, USA
Connecticut Personal Information Protection Act (CTDPA), Connecticut, USA
Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our website and associated services, including but not limited to:

Our online applications and software.
Content and services available on our websites.
Any interactions you have with us via email, phone, or text messages.

Please note that this privacy policy does not extend to third-party platforms, apps, products, or services accessible through links or integrations on our site. These entities have their own privacy policies, which we encourage you to review before providing any personal data.

Processing Activities

This section details the activities in which we engage regarding your personal data:

Using Our Services: When you sign up as an authorized user and access our applications or services, we collect and process your data to provide a seamless experience.
Website Visits: If you visit our websites linked to this policy, your interaction with these pages may result in the collection of personal information.
Communication: Any communication initiated by us, such as newsletters, emails, calls, or SMS messages, is subject to this Privacy Policy.

Personal Data Collection

We collect a range of personal data to enhance our services and personalize your experience:

Account Information: This includes your username, email address, and password used to access your account.
Payment Details: We securely store payment information for seamless transactions, including cardholder name, card number, expiration date, and CVV.
Financial Data: We may collect financial records to process payments and provide relevant financial services.
Purchase History: Details about products or services you’ve purchased from us are retained for order fulfillment and future reference.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs, can be collected to improve our apps’ functionality.
Location Data: With your consent, we may access your location data to provide location-based services or personalize content.
Feedback and Reviews: We encourage user feedback and reviews, which may include personal information if provided voluntarily.
Social Media Information: If you choose to log in through social media accounts, we collect data from those platforms as permitted by their privacy settings.
Product Preferences: We track your interactions with our products to understand your preferences and interests.

Data Collection Methods

We acquire personal data through multiple channels:

User Input: You provide information directly when creating an account, making purchases, or filling out forms.
Automated Technologies: Cookies, web beacons, and similar technologies are used to gather usage statistics and personalize content.
Third-Party Providers: Some personal data may be shared with us by third parties, who operate under their own privacy agreements.

Cookies

We employ cookies to enhance user experience and analyze website performance:

Strictly Necessary Cookies: These ensure basic functions of our website, like login sessions and navigation.
Preference Cookies: They remember your preferences, such as language settings or display options.
Analytics Cookies: Used for gathering statistical data about user behavior on our site to improve its functionality.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

Our data retention practices are designed to balance legal requirements and business needs:

We retain personal data as long as necessary for the purpose it was collected or as required by law.
Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data.

Security Measures

We take significant measures to safeguard your personal data:

Encryption: All data in transit and at rest is encrypted using industry-standard protocols.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 18. If you believe we have collected such data by mistake, please contact us immediately using the details provided below.

Your Rights

Depending on your location, you are entitled to several rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: Correct any inaccurate or incomplete personal data we have about you.
Erasure (Right to be Forgotten): Ask us to delete your personal data, subject to legal exceptions.
Restriction: Limit our processing of your personal data under certain circumstances.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Non-Discrimination: Be free from decisions based solely on automated processing.
Appeals/Complaints: File appeals or complaints with us or relevant regulatory bodies regarding our handling of your data.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests as quickly as possible and within legal timeframes.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any inquiries, data-related questions, unsubscribe requests, or privacy concerns, please contact us:

Email: [email protected]
Postal Address: [Our physical address]

We value your trust in our privacy practices and are committed to maintaining transparency throughout your interaction with our website and services.